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Terms
of Use.

Terms of Use

Welcome to Veterans Room. These Terms of Use govern your access to and use of our website, telehealth platform, and related services. By using our services, you agree to these terms. We've written them plainly because clarity and trust matter, especially when it comes to your care.

Eligibility

Our services are available to individuals 18 years of age or older. By using Veterans Room, you represent that you meet this requirement and that the information you provide is accurate and complete.

Services Provided

Veterans Room provides outpatient mental health therapy via licensed providers through a secure telehealth platform. Our services are not a substitute for emergency medical care. If you are in crisis, call 988 (press 1 for veterans) or go to your nearest emergency room.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.

Acceptable Use

You agree not to:

  • Provide false or misleading information
  • Use the platform for any unlawful purpose
  • Attempt to access systems or data you are not authorized to view
  • Interfere with the operation or security of our services

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Veterans Room or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Limitation of Liability

Veterans Room provides services on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for indirect, incidental, or consequential damages arising from your use of our services.

Termination

We reserve the right to suspend or terminate your access if you violate these terms. You may discontinue use of our services at any time.

Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Contact

Questions about these Terms? Reach out at info@veteransroom.com.

Ready to Start Your Own Care Journey?

Veterans Room provides veteran-informed, trauma-informed therapy, covered by TriWest CCN and TRICARE at no cost to most veterans in Texas and Washington State. Review 2026 TRICARE costs & fees ↗